Resumo

AHMADI JAVID, A.  e  HOSEINPOUR, P.. A model for quality management in a supply chain with a retailer and a manufacturer. S. Afr. J. Ind. Eng. [online]. 2010, vol.21, n.1, pp.103-112. ISSN 2224-7890.

This paper presents a model to study quality management in a supply chain system with one manufacturer and one retailer. The manufacturer invests in production quality, and the retailer compensates to improve service quality. The model is analysed using game theory.

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