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South African Journal of Industrial Engineering

versão On-line ISSN 2224-7890
versão impressa ISSN 1012-277X

S. Afr. J. Ind. Eng. vol.20 no.2 Pretoria  2009

 

Evaluation of quality concepts influencing a manufacturing environment in South Africa

 

 

P. ErasmusI; C.C. van WaverenII

IGraduate School of Technology Management, University of Pretoria, South Africa
IIGraduate School of Technology Management, University of Pretoria, South Africa corro@up.ac.za

 

 


ABSTRACT

This article evaluates the influence that quality concepts and tools in a manufacturing environment may have on parameters possibly affecting the future design and development of products in the same company. It attempts to establish how quality results can be utilised to determine the level of quality control tools used, such as Quality Function Deployment and Concurrent Engineering, in a company that designs for manufacture. By establishing links from quality results and customer requirements, the research determines what critical quality tools are necessary to determine the capability to manufacture an item without the use of excessive planning resources.


OPSOMMING

Hierdie artikel evalueer die invloed van kwaliteitskonsepte en kwaliteitsgereedskap in 'n vervaardigingsomgewing ten einde die effek daarvan op toekomstige ontwerp en ontwikkeiling te bepaal. Die doel is om kwaliteitsresultate te gebruik om die gebruiksvlak van kwaliteitsbeheergereedskap soos bv "Quality Function Deployment" en "Concurrent Engineering" te bepaal in 'n maatskappy wat 'n ontwerpsfunksie vervul vir vervaardigingsdoeleindes. Deur hierdie verwantskap tussen kwaliteitsresultate en kliëntvereistes te ondersoek, word bepaal welke kritiese gereedskap benodig word om die kapasiteit van vervaardiging van 'n komponent te bepaal sonder die gebruik van 'n uitgebreide beplanningshulpbron.


 

 

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REFERENCES

[1] Ainscough, M., Neailey, K. & Tennant, C. 2003. A self-assessment tool for implementing concurrent engineering through change management, International Journal of Project Management, 21(6), pp. 425-431.         [ Links ]

[2] Gitlow, H., Oppenheim, A. & Oppenheim, R. 1995. Quality management: Tools and methods for improvement, 2nd edition. Illinois: IRWIN.         [ Links ]

[3] Ozeki, K. & Asaka, T. 1990. Handbook of quality tools: The Japanese approach. Cambridge: Productivity Press.         [ Links ]

[4] Galgano, A. 1994. Companywide quality management. Portland: Productivity Press.         [ Links ]

[5] Cottman, R.J. 1993. Total engineering quality management. Milwaukee: ASQC Quality Press.         [ Links ]

[6] Parsaei, H.R. & Sullivan, W.G. 1993. Concurrent engineering: Contemporary issues and modern design tools. London: Chapman & Hall.         [ Links ]

[7] Kušar, J., Duhovnik, J., Grum, J. & Starbek, M. 2004. How to reduce new product development time, Robotics and Computer-Integrated Manufacturing, 20(1), pp. 1-15.         [ Links ]

[8] Starbek, M. & Grum, J. 2002. Concurrent engineering in small companies, International Journal of Machine Tools and Manufacture, 42(3), pp. 417-426.         [ Links ]

[9] Fynes, B. & De Búrca, S. 2005. The effects of design quality on quality performance, International Journal of Production Economics, 96(1), pp. 1-14.         [ Links ]

 

 

*This paper was presented at the IEEE Africon 2007 Conference in Windhoek, Namibia. The paper is reproduced with kind permission of Africon and IEEE
1The author was enrolled for an M Eng (Project Management) degree at the Graduate School of Technology Management, University of Pretoria.

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