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On-line version ISSN 2223-6279
Print version ISSN 0379-8577

Curationis vol.31 n.3 Pretoria  2008




Factors influencing nurses' job satisfaction in selected private hospitals in England



RP LephalalaI; VJ EhlersII; MJ OosthuizenIII

IMA Cur student; Department of Health Studies, University of South Africa
IID Litt et Phil, Professor; Department of Health Studies, University of South Africa
IIID Litt et Phil, Senior lecturer; Department of Health Studies, University of South Africa





The quantitative descriptive survey used self-completion questionnaires to study factors influencing nurses' job satisfaction in selected private hospitals in England. Herzberg's Theory of Motivation was used to contextualise the results obtained from 85 completed questionnaires.
In terms of Herzberg's Theory of Motivation, the most important extrinsic (hygiene) factor was no satisfaction with their salaries compared to nurses' salaries in other private hospitals in England, in the NHS and even at their own hospitals. However, most nurses were satisfied with the other extrinsic factors (organisation and administration policies, supervision and interpersonal relations). The most important intrinsic factors (motivators), influencing nurses' job satisfaction was their lack of satisfaction with promotions (including the fact that their qualifications were reportedly not considered for promotions), lack of advancement opportunities and being in deadend jobs, and lack of involvement in decision- and policy-making activities.
Nurses' levels of job satisfaction might be enhanced if promotion policies could be consistent, advancement opportunities implemented, qualifications considered for promotions, salary issues clarified, and if nurses could be involved in decision- and policy-making. Enhanced levels of job satisfaction could help to reduce turnover rates among registered nurses at the private hospitals in England that participated in this study.

Keywords: Herzberg's Theory of Motivation, nurses' job satisfaction, retention of nurses



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