SciELO - Scientific Electronic Library Online

vol.34 número3Work-home interaction of working females: What is the role of job and home characteristics?A cross-cultural comparison of the stress experienced by high-level career women índice de autoresíndice de assuntospesquisa de artigos
Home Pagelista alfabética de periódicos  

Serviços Personalizados



Links relacionados

  • Em processo de indexaçãoCitado por Google
  • Em processo de indexaçãoSimilares em Google


SA Journal of Industrial Psychology

versão On-line ISSN 2071-0763
versão impressa ISSN 0258-5200

SA j. ind. Psychol. vol.34 no.3 Johannesburg  2008




Job satisfaction, occupational stress, burnout and work engagement as components of work-related wellbeing



Sebastiaan Rothmann

Programme in Industrial Psychology, North-West University, South Africa





The objective of this study was to investigate the relationship between job satisfaction, occupational stress, burnout and work engagement as dimensions of work-related wellbeing in a sample of members of the police force in South Africa. A survey design was used. Stratified random samples of members of the police force (N = 677) were taken in the North West Province of South Africa. The Minnesota Job Satisfaction Questionnaire, Police Stress Inventory, Maslach Burnout Inventory - General Survey and Utrecht Work Engagement Scale were used as measuring instruments. The results provided support for a four-factorial model of work-related wellbeing consisting of the following dimensions: job satisfaction (indicating pleasure vs. displeasure), occupational stress (indicating anxiety vs. comfort), burnout (indicating fatigue vs. vigour), and engagement (indicating enthusiasm vs. depression).

Keywords: wellness, motivation, energy, distress, eustress



“Full text available only in PDF format”




Anshel, M.H. (2000). A conceptual model and implications for coping with stressful events in police work. Criminal Justice and Behavior, 27(3), 375-400.         [ Links ]

Arbuckle J.L. (1997). AMOS users' guide version 4.0. Chicago: Smallwaters Corporation.         [ Links ]

Brooks, L.W. & Piquero, N.L. (1998). Police stress: Does department size matter? Policing: An International Journal of Police Strategies & Management, 21(4), 600-617        [ Links ]

Clark, L.A. & Watson, D. (1995). Construct validity: Basic issues in objective scale development. Psychological Assessment, 7(3), 309-319        [ Links ]

Cranny, C.J., Smith, P.C. & Stone, E.F. (1992). Job satisfaction: How people feel about their jobs and how it affects their performance. New York: Macmillan.         [ Links ]

Cropanzano, R. & Wright, T.A. (2001). When a "happy" worker is really a "productive" worker: A review and further refinement of the happy-productive worker thesis. Consulting Psychology Journal: Practice and Research, 53(3), 182-199.         [ Links ]

Daniels, K. (2000). Measures of five aspects of affective well-being at work. Human Relations, 53(2), 275-294.         [ Links ]

Fairbrother, K. & Warn, J. (2003). Workplace dimnsions, stress and job satisfaction. Journal of Managerial Psychology, 18(1), 8- 21.         [ Links ]

Hirschfeld, R.R. (2000). Validity studies. Does revising the intrinsic and extrinsic subscales of the Minnesota Satisfaction Questionnaire Short Form make a difference? Educational Psychological Measurement, 60(2), 255-270.         [ Links ]

Jackson, L.T.B., Rothmann, S. & Van de Vijver, A.J.R. (2006). A model of work-related well-being for educators in South Africa. Stress and Health, 22(4), 263-274.         [ Links ]

Kahn, R.L. & Juster, F.T. (2002). Well-being: Concepts and measures. Journal of Social Issues, 58(4), 627-644.         [ Links ]

Kline, P. (1994). An easy guide to factor analysis. London: Routledge.         [ Links ]

Koortzen, P. (1996). Die dimensionaliteit van polisie-stressore. [The dimensionality of police stressors.] Acta Criminologica, 9(2), 55-63.

Lazarus, R.S. (1991). Psychological stress and the coping process. New York: McGraw-Hill.         [ Links ]

Lazarus, R.S. & Folkman, S. (1984). Stress, appraisal and coping. New York: Springer-Verlag.         [ Links ]

Maslach, C., Jackson, S.E. & Leiter, M. (1996). Maslach Burnout Inventory: Manual (3rd Ed.). Palo Alto: Consulting Psychologists Press.         [ Links ]

Maslach, C., Schaufeli, W.B. & Leiter, M.P. (2001). Job burnout. Annual Review of Psychology, 52, 397-422.         [ Links ]

Mostert, K. & Rothmann, S. (2006). Work-related well-being in the South African Police Service. Journal of Criminal Justice, 34(5), 479-491.         [ Links ]

Myers, D.G. & Diener, E. (1997). The new scientific pursuit of happiness. The Harvard Mental Health Letter, 4(2), 4-7        [ Links ]

Naudé, J.L.P. & Rothmann, S. (2004). The validation of the Utrecht Work Engagement for emergency medical technicians in Gauteng. South African Journal of Economic and Management Sciences, 7(3), 473-487.         [ Links ]

Nunnally, J.C. & Bernstein, I.H. (1994). Psychometric theory (3rd Ed.). New York: McGraw-Hill.         [ Links ]

Pienaar, J. & Rothmann, S. (2003, September). Job stress in the South African Police Services. Paper presented at the 15th Conference of the South African Institute for Management Scientists, Potchefstroom.         [ Links ]

Pienaar, J., Rothmann, S. & Van de Vijver, A.J.R. (2007). Occupational stress, personality traits, coping strategies and suicide ideation in the South African Police Services. Criminal Justice and Behavior, 34(2), 246-258.         [ Links ]

Ramirez, A.J., Graham, J., Richards, M.A., Cull, A. & Gregory, W.M. (1996). Mental health of hospital consultants: The effects of stress and satisfaction at work. Lancet, 347, 724-728.         [ Links ]

Rothmann, S. (2005, September). Work-related well-being in South African organisations: What do we know? Paper presented at the 7th Annual Conference of the Employee Assistance Professionals Association of South Africa, Durban.         [ Links ]

Rothmann, S., Steyn, L.J. & Mostert, K. (2005). Job stress, sense of coherence and work wellness in an electricity supply organisation. South African Journal of Business Management, 36(1), 1-9.         [ Links ]

Rothmann, S. & Strijdom, G. (2002). Suicide ideation in the South African Police Services in the North West Province. South African Journal of Industrial Psychology, 28(1), 44-48.         [ Links ]

Schaufeli, W.B. (2003). Past performance and future perspectives of burnout research. South African Journal of Industrial Psychology, 29(4), 1-15.         [ Links ]

Schaufeli, W.B. & Bakker, A.B. (2004). Job demands, job resources, and their relationship with burnout and engagement: A multi-sample study. Journal of Organizational Behaviour, 25(3), 1-23.         [ Links ]

Schaufeli, W.B. & Enzmann, D. (1998). The burnout companion to study and practice: A critical analysis. London: Taylor & Francis.         [ Links ]

Schaufeli, W.B., Salanova, M., González-Romá, V. & Bakker, A.B. (2002). The measurement of engagement and burnout: A confirmative analytic approach. Journal of Happiness Studies, 3(1), 71-92.         [ Links ]

Spielberger, C.D., Vagg, P.R., & Wasala, C.F. (2003). Occupational stress: Job pressures and lack of support. In J.C. Quick & L.E. Tetrick (Eds). Handbook of occupational health psychology. Washington, D.C.: American Psychological Association, pp. 185-200.         [ Links ]

SPSS Inc. (2006). SPSS 15.0 for Windows. Chicago, IL: SPSS Inc.         [ Links ]

Storm, K. (2002). Burnout and engagement in the South African Police Services. Unpublished doctoral dissertation, Potchefstroom University for Christian Higher Education, Potchefstroom.         [ Links ]

Storm, K. & Rothmann, S. (2003). A psychometric analysis of the Utrecht Work Engagement Scale in the South African Police Service. South African Journal of Industrial Psychology, 29(4), 62-70.         [ Links ]

Terry, D.J., Nielsen, M., & Perchard, L. (1993). Effects of work stress on psychological well-being and job satisfaction: The stress-buffering role of social support. Australian Journal of Psychology, 45(3), 168-175.         [ Links ]

Van Horn, J.E., Taris, T.W., Schaufeli, W.B. & Schreurs, P.J.G. (2004). The structure of occupational well-being: A study among Dutch teachers. Journal of Occupational and Organizational Psychology, 77, 365-375.         [ Links ]

Visser, M.R.M., Smets, E.M.A., Oort, F.J. & deHaes, C.J.M. (2003). Stress, satisfaction and burnout among Dutch medical specialists. Canadian Medical Association Journal, 168, 271- 276.         [ Links ]

Warr, P. (2002). The study of well-being, behaviour and attitudes. In P. Warr (Ed.). Psychology at work. London: Penguin Books, pp. 1-25.         [ Links ]

Warr, P. (2007). Work, happiness, and unhappiness. Mahwah, NJ: Lawrence Erlbaum.         [ Links ]

Weiss, D.J., Dawis, R.V., England, G.W. & Lofquist, L.H. (1967). Manual for the Minnesota Satisfaction Questionnaire. Minneapolis: University of Minnesota.         [ Links ]

Zedeck, S., Maslach, C., Mosier, K. & Skitka, L. (1988). Affective response to work and quality of family life: Employee and spouse perspectives. Journal of Social Behavior and Personality, 3, 135-157.         [ Links ]



Sebastiaan Rothmann

Creative Commons License Todo o conteúdo deste periódico, exceto onde está identificado, está licenciado sob uma Licença Creative Commons