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Acta Commercii

On-line version ISSN 1684-1999
Print version ISSN 2413-1903

Acta Commer. vol.20 n.1 Johannesburg  2020

http://dx.doi.org/10.4102/ac.v20i1.899 

CORRECTION

 

Corrigendum: Customer experience, satisfaction and loyalty in business-to-business markets: Does the chain hold across customer segments?

 

 

Gert HumanI; Caitlin C. FerreiraII; Jeandri RobertsonII; Michelle WitherspoonIII

IDepartment of Business Management, Faculty of Economic and Management Sciences, Stellenbosch University, Cape Town, South Africa
IIMarketing Section, School of Management Studies, Faculty of Commerce, University of Cape Town, Cape Town, South Africa
IIISchool of Management Studies, Faculty of Commerce, University of Cape Town, Cape Town, South Africa

Correspondence

 

 

In the version of the article initially published, Human, G., Ferreira, C.C., Robertson, J. & Whiterspoon, M., 2020, 'Customer experience, satisfaction and loyalty in business-to-business markets: Does the chain hold across customer segments?', Acta Commercii 20(1), a855. https://doi.org/10.4102/ac.v20i1.855, the surname of the fourth author was given incorrectly. The correct surname should be Witherspoon instead of Whiterspoon in the 'Author' and 'How to cite this article' sections.

This correction does not alter the study's findings of significance or overall interpretation of the results. The authors apologise for any inconvenience caused.

 

 

Correspondence:
Gert Human
ghuman@sun.ac.za

Published: 15 Oct. 2020

 

 

Note: DOI of original article: https://doi.org/10.4102/ac.v20i1.855

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