SciELO - Scientific Electronic Library Online

 issue70 author indexsubject indexarticles search
Home Pagealphabetic serial listing  

Services on Demand



Related links

  • On index processCited by Google
  • On index processSimilars in Google


Journal of Education (University of KwaZulu-Natal)

On-line version ISSN 2520-9868
Print version ISSN 0259-479X


HOLLIS-TURNER, Shairn. Attributes for the field of practice of the administrator and office manager. Journal of Education [online]. 2017, n.70, pp.88-107. ISSN 2520-9868.

The arrangements for the curriculum for administration studies are based mainly on the work of the administrator in support of people in different professions, industries, and contexts. The research objectives on which this study focused, aimed to identify those attributes which are considered legitimate for carrying out office management work, and to establish the attributes required by graduates of the National Diploma in Office Management to enter the field of practice. The utilisation of the Specialisation dimension of Legitimation Code Theory (Maton, 2014) enabled the identification of the attributes required for graduates to function effectively in the workplace. A Delphi approach comprising three rounds of surveys was utilised and distributed to employers, academics and graduates. A survey was also distributed to third year and alumni students. The findings show that the employers and practitioners have strong consensus on the generic qualities such as self-management, participating in team work, having honesty and integrity and applicable attitudes and conduct for graduates entering the field of practice. This is significant as these attributes are considered legitimate for the expected identity of administrators and office managers in future professional practices.

        · text in English     · English ( pdf )


Creative Commons License All the contents of this journal, except where otherwise noted, is licensed under a Creative Commons Attribution License