Resumo

DAUBER, C.  e  BENDRAT, M.. Key performance indicators - a tool to assess ICT applications in underground coal mines. J. S. Afr. Inst. Min. Metall. [online]. 2014, vol.114, n.12, pp.1017-1022. ISSN 2411-9717.

Implementing new technologies in industrial operations entails the challenge of measuring the improvements gained by the applied technology. Nevertheless, it is absolutely essential to assess the technical and economic benefits in objective and comprehensible numbers to create a platform for further management decisions. Underground coal mines are characterized by numerous, quite complex procedures which make it difficult to determine the specific economic benefit of a new machine, technique, or method. In the OPTI-MINE Project funded by the European Union's RFCS programme, five underground coal mines applied the latest information and communication technologies (ICTs) to improve efficiency, mine safety, occupational health, and environmental impacts. An integral part of the project is the assessment of these technologies by using key performance indicators (KPIs). The paper will describe some examples of the selected KPIs and the preliminary findings.

Palavras-chave : key performance indicators; information and communication technology; ICT-applications; network infrastructure; material tracking; wireless communication.

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