SciELO - Scientific Electronic Library Online

vol.32 issue1Using failure modes and effects analysis as a problem-solving guideline when implementing SPC in a South African chemical manufacturing company author indexsubject indexarticles search
Home Pagealphabetic serial listing  

Services on Demand



Related links

  • On index processCited by Google
  • On index processSimilars in Google


South African Journal of Industrial Engineering

On-line version ISSN 2224-7890
Print version ISSN 1012-277X


MATSHABAPHALA, N.S.  and  GROBLER, J.. Supplier segmentation: a case study of Mozambican cassava farmers. S. Afr. J. Ind. Eng. [online]. 2021, vol.32, n.1, pp.196-209. ISSN 2224-7890.

Over 3 000 Mozambican smallholder farmers supply cassava to Company XYZ. XYZ needs an effective supplier segmentation method to gain insight into how it should direct its resources for the greatest impact. This paper describes the application of the /(-means algorithm, agglomerative hierarchical clustering, and a self-organising map with ward clustering to segment these cassava suppliers. The insights gained from the cluster analysis are then used to provide recommendations and suggest suitable intervention strategies to manage each segment of suppliers. The proposed method offers users the basis of a supplier segmentation system that is more robust than commonly used qualitative supplier segmentation models.

        · abstract in Afrikaans     · text in English     · English ( pdf )


Creative Commons License All the contents of this journal, except where otherwise noted, is licensed under a Creative Commons Attribution License