Abstract

RAJESH, G.  and  RAJU, R.. A fuzzy inference approach to supplier segmentation for strategic development. S. Afr. J. Ind. Eng. [online]. 2021, vol.32, n.1, pp.44-55. ISSN 2224-7890.  http://dx.doi.org/10.7166/32-1-2286.

A company embracing an agile strategy to win business must increase its agility and that of its strategic suppliers. Segmentation is an important tool for selecting suppliers that can be developed. This paper addresses the challenge of selecting suppliers in order to develop their agility. A novel segmentation of strategic suppliers is done on the dimensions of agility capability and business excellence. The cascaded fuzzy inference system is the tool used to assess the dimensions of agility capability and business excellence and to construct a segmentation matrix. The strategic segmentation matrix helps to identify suppliers that the company can develop.

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