Resumo

VAN HEERDEN, M.A.  e  JOOSTE, J.L.. A guide for integrating total quality management and physical asset management in the food industry. S. Afr. J. Ind. Eng. [online]. 2018, vol.29, n.4, pp.155-170. ISSN 2224-7890.  http://dx.doi.org/10.7166/29-4-1944.

The integration of an organisation's asset management and total quality management systems has become important in addressing operational challenges in the food industry. This paper proposes a guideline for implementing these systems through an integrated approach that aims to improve product quality. The grounded theory methodology is used to develop a theory based on expert opinions in the South African food and engineering industries. The results are presented in a model in which systems integration is identified as the central phenomenon for improving food quality. Analysis and interpretation of the model is presented in the form of a guideline for managers.

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