Resumo

GEYER, R.W.  e  FOURIE, C.J.. Determining the suitability of a business process modelling technique for a particular application. S. Afr. J. Ind. Eng. [online]. 2015, vol.26, n.1, pp.252-266. ISSN 2224-7890.

Organisations formally define and document their business processes in order to understand them and, subsequently, to enable continuous development, improvement, and management. Organisations can use business process modelling (BPM), which represents the design of graphical models that portray their business processes, to define and document their business processes formally. It is difficult, however, to select a suitable BPM technique in support of a specific application of BPM, owing to the considerable number of existing BPM techniques, the impact of their varying capabilities, and the lack of available formal measures to support evaluations of their suitability for specific modelling applications. This article presents a measurement framework to evaluate the usefulness of BPM techniques in specific modelling applications. It also presents the use of this measurement framework to determine an applicable BPM technique that can be applied in a specific modelling case.

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