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vol.26 número1Characteristics of matrix structures, and their effects on project successEvaluation of the importance of the 39 subjects defined by the global forum for maintenance and asset management índice de autoresíndice de assuntospesquisa de artigos
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South African Journal of Industrial Engineering

versão On-line ISSN 2224-7890
versão impressa ISSN 1012-277X


JOOSTE, J.L.  e  VLOK, P.J.. A decision support model to determine the critical success factors of asset management services. S. Afr. J. Ind. Eng. [online]. 2015, vol.26, n.1, pp.27-43. ISSN 2224-7890.

Business-to-business services relating to physical asset management play an increasingly important role in industry. This is in the context of the current pressures that organisations experience in realising optimal value from their assets. Complying with asset management standards such as ISO 55000 contributes towards the importance of these services. This paper summarises the findings from a study identifying the critical success factors for asset management services, and presents a decision support model that provides the asset management community with access to these factors for decision-making and for improving asset management services.

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