SciELO - Scientific Electronic Library Online

vol.23 número1Exploring the safe human mindset of production leaders of a platinum mineA quantitative analysis of supply response in the Namibian mutton industry índice de autoresíndice de materiabúsqueda de artículos
Home Pagelista alfabética de revistas  

Servicios Personalizados



Links relacionados

  • En proceso de indezaciónCitado por Google
  • En proceso de indezaciónSimilares en Google


South African Journal of Industrial Engineering

versión On-line ISSN 1012-277X


SHIROUYEHZAD, Hadi; HOSSEINZADEH LOTFI, F.; ARYANEZHAD, Mir. B.  y  DABESTANI, Reza. A data envelopment analysis approach for measuring the efficiency of employees: a case study. S. Afr. J. Ind. Eng. [online]. 2012, vol.23, n.1, pp. 191-201. ISSN 1012-277X.

Human resource management has become ever more important to organisational success. Many organisations have therefore realised that human resource management and performance can provide competitive advantage. The purpose of this study is to introduce a practical model for assessing employees' efficiency. In this paper, a model related to the data envelopment analysis (DEA) approach is developed to calculate such efficiency. Physical working conditions, salary, responsibilities allocated, and the amount of work to be done are considered the main factors that may influence employees' efficiency. The Andersen-Petersen model and a brief statistical analysis are used to rank employees and to analyse their efficiency value, based on demographic characteristics. The study confirms that physical working conditions and organisational commitment are the main factors that affect employees' efficiency.

        · resumen en Africano     · texto en Inglés     · Inglés ( pdf )


Creative Commons License All the contents of this journal, except where otherwise noted, is licensed under a Creative Commons Attribution License