South African Journal of Industrial Engineering
versão On-line ISSN 2224-7890
versão impressa ISSN 1012-277X
SIRIRAM, R.. Convergence of technologies. S. Afr. J. Ind. Eng. [online]. 2011, vol.22, n.1, pp.13-28. ISSN 2224-7890.
Technology is a catalyst for competitive advantage. However, it is how technology is used that leads to a firm's improved performance. In this article, an investigative framework is constructed to understand better what strategically drives new technology adoption. The strategic drivers include technology and business strategy alignment, better technology planning and selection of new technologies, the effects on a firm's culture and climate, links to a firm's organisational and environmental evolution, and benefits through convergence and collaboration. Using an investigative framework, it is shown how the strategic drivers link to improve a firm's performance, producing competitive advantage. The investigative framework is tested using structural equation modelling. Various hypotheses are formed, and recommendations for further research are made.