SciELO - Scientific Electronic Library Online

 
vol.21Research data collection in challenging environments: Barriers to studying the performance of Zimbabwe's Parliamentary Constituency Information Centres (PCICs) author indexsubject indexarticles search
Home Pagealphabetic serial listing  

Services on Demand

Article

Indicators

Related links

  • On index processCited by Google
  • On index processSimilars in Google

Share


The African Journal of Information and Communication

On-line version ISSN 2077-7213
Print version ISSN 2077-7205

Abstract

BACHOO, Avsharn. The uncertain path to enterprise architecture (EA) maturity in the South African financial services sector. AJIC [online]. 2018, vol.21, pp.97-119. ISSN 2077-7213.  http://dx.doi.org/10.23962/10539/26110.

The research described in this article used the resource-based view (RBV) of the firm as an underlying theoretical framework to explore the relationship between enterprise architecture (EA) maturity and associated business value in the South African financial services environment. EA maturity was examined as an intangible resource and as a source of heterogeneity. The study identified the capabilities of business units at different levels of EA maturity, and found that EA is implemented at a coarse-grain level at lower organisational levels, and at finer-grain levels as one moves up the maturity curve. The study also found that EA is a source of both tangible and intangible forms of business value.

Keywords : resource-based view (RBV); enterprise architecture (EA); enterprise architecture (EA) maturity; financial services; business value; tangible business value; intangible business value; South Africa.

        · text in English     · English ( pdf )

 

Creative Commons License All the contents of this journal, except where otherwise noted, is licensed under a Creative Commons Attribution License