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African Journal of Primary Health Care & Family Medicine

versión On-line ISSN 2071-2936
versión impresa ISSN 2071-2928

Resumen

SAID, Randa M.  y  SALEM, Ghada M.. Effect of telephone counselling on the knowledge, attitude and practices of contacts of confirmed COVID-19 cases in Egypt. Afr. j. prim. health care fam. med. (Online) [online]. 2021, vol.13, n.1, pp.1-10. ISSN 2071-2936.  http://dx.doi.org/10.4102/phcfm.v13i1.2852.

BACKGROUND: The coronavirus disease 2019 (COVID-19) is an emerging respiratory illness. The World Health Organization declared it a public health emergency of international concern on 30 January 2020 and called for collaborative efforts, such as contact tracing and promoting the public awareness about COVID-19, and recommended prevention and control measuresAIM: The aim of this study was to assess the effect of telephone counselling on the knowledge, attitude and practices (KAPs) of contacts of COVID-19 confirmed cases towards COVID-19 epidemiology and infection prevention and control measuresSETTING: Ten areas in Sharkia Governorate, Egypt divided into six rural and four urban areasMETHODS: A non-randomised controlled trial was conducted in Sharkia Governorate, Egypt, from 26 March 2020 to 12 April 2020 on 208 contacts of confirmed COVID-19 cases, divided equally into two groups: an experiment group that was exposed to telephone counselling by the researchers and a control group that was exposed to routine surveillance by local health authority. A semi-structured questionnaire was used to assess the KAP of both groups towards COVID-19 before and after interventionRESULTS: After intervention the percent of contacts who achieved good knowledge, positive attitudes and better practice scores in the experimental group was 91.3%, 57.8% and 71.2%, respectively, compared with 13.5%, 7.8% and 16.3%, respectively, in the control group. Male gender and working group were significantly associated with bad practice score. Furthermore, there was a statistically significant positive correlation between differences in knowledge, attitudes and practices of the experimental group before and after the interventionCONCLUSION: This study proved the effectiveness of telephone counselling in improving COVID-19-related KAP scores of contacts of confirmed COVID-19 cases

Palabras clave : telephone counselling; KAP score; contacts of confirmed COVID-19-cases; COVID-19 stigma; routine surveillance; health education; home isolation.

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