Abstract

SASMITA, Erlina E.; UTAMI, Hamidah Nayati  and  RUHANA, Ika. The mediating effect of job satisfaction and knowledge sharing behaviour on job performance. SAJHRM [online]. 2023, vol.21, pp.1-7. ISSN 2071-078X.  http://dx.doi.org/10.4102/sajhrm.v21i0.2128.

ORIENTATION: Almost all companies in the world experienced shocks when the coronavirus disease 2019 (COVID-19) pandemic occurred. One of the major aviation companies in Indonesia, PT Angkasa Pura, is no exception RESEARCH PURPOSE: This study aims to analyse the mediating effect of job satisfaction and Knowledge Sharing Behaviour on the relationship between servant leadership and job performance MOTIVATION FOR THE STUDY: The company experienced many changes during the Covid-19 pandemic which could have an impact on job performance, so it is necessary to conduct studies related to the influences that affect job performance RESEARCH APPROACH/DESIGN AND METHOD: The research location is at PT Angkasa Pura I with a population of all senior manager of PT Angkasa Pura I. The sampling technique used in this study was saturated sampling and the data is analyzed using a structural equation model (SEM) with a total of 114 senior manager were obtained as samples MAIN FINDINGS: The mediating effect of job satisfaction and Knowledge Sharing Behaviour on the relationship between servant leadership and job performance also shows a positive and significant effect PRACTICAL/MANAGERIAL IMPLICATIONS: Organisations need to maintain various factors that lead to increased employee job performance. The challenges experienced during the pandemic must be used as a lesson for evaluating and getting good job performance for all employees CONTRIBUTION/VALUE-ADD: The contribution of this research is a test of knowledge sharing behaviour, servant leadership and job satisfaction on job performance at PT Angkasa Pura I

Keywords : job performance; job satisfaction; knowledge sharing; servant leadership; transportation.

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