Abstract

MAKHUBELE, Boitumelo W.; PERAL, Sergio L.; HOOLE, Crystal  and  MORGAN, Brandon. Job crafting, flow, and job performance: A mediational analysis. SA j. ind. Psychol. [online]. 2023, vol.49, n.1, pp.1-6. ISSN 2071-0763.  http://dx.doi.org/10.4102/sajip.v49i0.1996.

ORIENTATION: This study investigated the indirect effect of work-related flow on the relationship between job crafting and in-role job performance. RESEARCH PURPOSE: To determine whether job crafting as a job redesign approach is helpful for employees' experience of work and job performance. MOTIVATION FOR THE STUDY: Most research has focused on the direct relationship between job crafting and performance or engagement as a mediator of this relationship. We propose work-related flow as an alternative explanation to engagement for the relationship between job crafting and performance. RESEARCH APPROACH/DESIGN AND METHOD: We used a cross-sectional research design. A sample of South African working adults (n = 256) completed the Job Crafting Questionnaire, Work-Related Flow Inventory and Job Performance Scale. We used structural equation modelling to investigate the indirect relationship. MAIN FINDINGS: Work-related flow mediates the relationship between job crafting and performance. A negative relationship exists between job crafting and performance after controlling for work-related flow PRACTICAL/MANAGERIAL IMPLICATIONS: The results suggest that job crafting increases work-related flow. Work-related flow, in turn, is related to improved job performance. Therefore, employees might consider implementing job crafting as an accessible strategy to improve their job performance. CONTRIBUTION/VALUE-ADD: This study supports our hypotheses that work-related flow mediates the relationship between job crafting and performance. Future research should investigate whether this indirect relationship adds incremental validity to work engagement.

Keywords : job crafting; work-related flow; job performance; proactive work behaviour; engagement.

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