SciELO - Scientific Electronic Library Online

 
vol.42 issue1The psychometric properties of the Mindful Attention Awareness Scale (MAAS) and Freiburg Mindfulness Inventory (FMI) as measures of mindfulness and their relationship with burnout and work engagementBias and equivalence of the Strengths Use and Deficit Correction Questionnaire author indexsubject indexarticles search
Home Pagealphabetic serial listing  

Services on Demand

Article

Indicators

Related links

  • On index processCited by Google
  • On index processSimilars in Google

Share


SA Journal of Industrial Psychology

On-line version ISSN 2071-0763
Print version ISSN 0258-5200

Abstract

STEYN, Martin  and  CILLIERS, Frans. The systems psychodynamic experiences of organisational transformation amongst support staff. SA j. ind. Psychol. [online]. 2016, vol.42, n.1, pp.1-10. ISSN 2071-0763.  http://dx.doi.org/10.4102/sajip.v42i1.1367.

ORIENTATION: The unconscious impact of organisational transformation is often neglected and even denied. This research revealed the manifestation and impact of high levels and different forms of anxiety experienced by employees during transformation. RESEARCH OBJECTIVE: The objective was to study and describe the manifesting systems psychodynamic behaviour amongst support staff during organisational transformation. MOTIVATION FOR THE STUDY: Organisational transformation is mostly researched from a leadership viewpoint. Little research data are available on the experiences of support staff on the receiving end of decisions about and implementation of transformation. RESEARCH DESIGN, APPROACH AND METHOD: A qualitative approach within the phenomenological hermeneutic interpretive stance was used. The research was set in a government organisation. A semi-structured interview with four conveniently and purposefully chosen support staff members was thematically analysed using systems psychodynamics as theoretical paradigm. MAIN FINDINGS: Four themes manifested, namely de-authorisation and detachment, being bullied and seduced by leadership, the organisation in the mind as incompetent, and a dangerous and persecutory system. In the discussion, the basic assumptions and relevant constructs are interpreted PRACTICAL IMPLICATIONS: Understanding the transformation experiences of support staff could assist the industrial psychologist to facilitate appropriate support in coaching more junior staff towards increasing wellness and work performance. CONTRIBUTION: Organisational transformation is highlighted as an anxiety provoking experience especially on the lower levels of the organisation. Its potentially deep and complex psychological impact could possibly derail parts of the system if not managed in a psychologically contained manner.

        · text in English     · English ( pdf )

 

Creative Commons License All the contents of this journal, except where otherwise noted, is licensed under a Creative Commons Attribution License