Resumo

ORTLEPP, K; KINNEAR, L  e  KARADIS, A. Leadership coaching as a driver of successful organisational change in small businesses: a case study. JCMAN [online]. 2013, vol.10, n.1, pp.479-497. ISSN 1815-7440.

Leadership is one of the critical determinants of an organisation's success in navigating the challenges associated with operating in turbulent times. The nature of the specific leadership approach adopted has a potentially significant impact on an organisation's ability to meet the challenges of a business landscape characterised by continuous change. Leadership coaching is a strategy gaining increasing recognition as a driver of successful organisational change within this broader context of ongoing environmental change. In particular, leadership coaching can be used as an integral part of a strategy to bring about a desired change in an organisation's culture. However, there is a need for increased evidence of the success of leadership coaching initiatives in bringing about such change, at both the individual and group levels, over a long period of time. This case study attempts to make a contribution to this evolving field by demonstrating how leadership coaching at an individual and team level can facilitate successful organisational change in a small-business context.

Palavras-chave : emotional intelligence; leadership coaching; organisational culture change; organisational development; small business; transformational leadership.

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