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Journal of Contemporary Management
versão On-line ISSN 1815-7440
Resumo
MAYER, C-H e BONESS, CM. Conflict, identity and sense of coherence in managers: a case study from South Africa. JCMAN [online]. 2009, vol.6, n.1, pp.39-63. ISSN 1815-7440.
The purpose of this paper is to initiate the discourse on conflict, identity and health, specifically with regard to the sense of coherence (SOC) in South African Coloured managers, thereby contributing towards improving these issues in a culture-specific, organisational context. More specifically, the aim is to present selected research results from an explorative qualitative case study in the frame of recent theoretical discourses. Certain components of the SOC contribute to managers' coping with, and staying healthy in cross-cultural conflict situations. Results from the case study demonstrate how the identity of South African Coloured managers is affected in (cross-cultural) conflicts, as well as how these managers create SOC components, such as comprehensibility, manageability and meaningfulness, to constructively cope with cross-cultural conflicts, thereby enhancing their personal health.
Palavras-chave : Coloured managers; conflict; health; identity; sense of coherence; South African organisation.