Resumen

SITHOLE, Mbongeni Shadrack  y  SHOKANE, Allucia Lulu. Workplace learning in the contemporary supervision landscape: the case of supervision in a social service organisation. Social work (Stellenbosch. Online) [online]. 2023, vol.59, n.2, pp.127-149. ISSN 2312-7198.  http://dx.doi.org/10.15270/59-2-1125.

The blurring of the boundaries and interconnectedness between learning and work are features worth exploring in the contemporary supervision landscape. Grounded on transition-experiential learning theories, the study analysed a social service organisation as a context for learning and examined how this context facilitated or inhibited supervision learning experiences for first-time supervisors. It draws on the qualitative findings of thirteen in-depth interviews whose data were analysed using the thematic analysis. This study found that the transitioning of first-time supervisors into the new role took place through their active participation in an organisational context. It concludes with the notion that workplace learning is a context-specific and interactive process. The social service organisation, with its unique features, serves the purpose of providing an environment for learning, with first-time supervisors afforded the opportunity to learn within the context and through interaction with other role-players. In summary, the study recommends a need for fostering of communities of practice, designing and management of workplace learning programmes, and ensuring the creation of sustainable and healthy workplaces.

Palabras clave : social service organisation; organisational context; supervision practice; workplace learning; social service professions.

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