Resumo

BRAND, T. Basic counselling skills. SAMJ, S. Afr. med. j. [online]. 2014, vol.104, n.7, pp.510-511. ISSN 2078-5135.

George Bernard Shaw stated, 'The single biggest problem in communication is the illusion that it has taken place'. In the medical world, and especially one that involves children, this is unfortunately a reality.

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