Scielo RSS <![CDATA[SA Journal of Industrial Psychology]]> http://www.scielo.org.za/rss.php?pid=2071-076320140002&lang=es vol. 40 num. 2 lang. es <![CDATA[SciELO Logo]]> http://www.scielo.org.za/img/en/fbpelogp.gif http://www.scielo.org.za <![CDATA[<b>The configural approach to organisational commitment: An application in Ghana</b>]]> http://www.scielo.org.za/scielo.php?script=sci_arttext&pid=S2071-07632014000200001&lng=es&nrm=iso&tlng=es ORIENTATION: An emerging stream of research employs a configural or profile approach to the study of organisational commitment, by focusing on and placing individuals at the centre of data analysis. This approach signals the importance of taking a holistic view of individuals' commitment mind-set, unlike the variable-centred approach. RESEARCH PURPOSE: To test the theory on profiles of commitment in an African context (Ghana). MOTIVATION FOR THE STUDY: Although the three-component model of organisational commitment has been extended to several regions of Africa, there is a paucity of research on profiles of commitment on the continent. RESEARCH APPROACH, DESIGN AND METHOD: Cross-sectional data from two studies, with samples of 187 and 218, were analysed using k-means clusters. Multivariate analysis of variance (MANOVA) was then used to test the differences amongst profiles in their association with contextual variables, such as pay satisfaction, job security, strike propensity and two demographic factors. MAIN FINDINGS: In the k-means cluster analysis, a six-cluster solution emerged in both studies; the profiles include the highly committed and the uncommitted groups, as well as the profiles based on normative commitment and continuance commitment. Overall, the MANOVA post hoc outcome shows that the highly committed group reports higher mean scores on the positive outcome variables (e.g. job security) than the uncommitted group. Conversely, the uncommitted group scored relatively higher on the negative organisational outcome (propensity to strike). Other mean differences were found in the respective studies on pay satisfaction, collectivism and the demographic factors. PRACTICAL/MANAGERIAL IMPLICATIONS: Employing the configural approach to the study of commitment in this region should increase our understanding of the patterns of attachment and their influence on behaviour. Different patterns of attachment exist within the organisation that may be beneficial or detrimental to behaviour on the job. It is, therefore, important for managers to identify these patterns and target organisational policy and resources appropriately. CONTRIBUTION/VALUE-ADD: This study applies the concept of commitment profiles to an untested region: an African context. It, therefore, adds to the literature on the generalisability of the typology of commitment profiles. <![CDATA[<b>Concepts of multifaceted social support in operational work in the lives of South African Police Service members</b>]]> http://www.scielo.org.za/scielo.php?script=sci_arttext&pid=S2071-07632014000200002&lng=es&nrm=iso&tlng=es ORIENTATION: The extensive role that social support plays in the lives of South African Police Service (SAPS) members outside of the expected work networks of professionals and colleagues should be further studied to reflect on the benefits received when handling the stressful and traumatic effects of operational work. RESEARCH PURPOSE: The objective of this study was to describe the concepts of multifaceted social support network systems as perceived by SAPS members in the context of the Vhembe District (South Africa) in assisting them to deal with the effects of their operational work. MOTIVATION FOR THE STUDY: There is still a call in social research to focus on the influence of different functions and sources of social support. RESEARCH DESIGN, APPROACH AND METHOD: A descriptive phenomenological research design was used, and 20 SAPS participants were selected through purposive sampling. Unstructured, face-to-face interviews, field notes, telephone follow-ups and diaries were used to collect data which was subsequently analysed through phenomenological explication. MAIN FINDINGS: The results show that social support is not a linear process but is multifaceted, depending on specific operational settings. Furthermore, the social support network system identified is informed by the values of communal living in the Vhembe District as well as in the operational context in which the SAPS members work. PRACTICAL/MANAGERIAL IMPLICATIONS: The SAPS should help initiate and involve, during the debriefing of operational members, types and functions of social support that are dependent on organisational and community contexts. CONTRIBUTION/VALUE-ADD: This study makes a meaningful contribution to understanding that social support in the SAPS operational context is different from other contexts. <![CDATA[<b>Coaching on the axis</b>]]> http://www.scielo.org.za/scielo.php?script=sci_arttext&pid=S2071-07632014000200003&lng=es&nrm=iso&tlng=es ORIENTATION: The extensive role that social support plays in the lives of South African Police Service (SAPS) members outside of the expected work networks of professionals and colleagues should be further studied to reflect on the benefits received when handling the stressful and traumatic effects of operational work. RESEARCH PURPOSE: The objective of this study was to describe the concepts of multifaceted social support network systems as perceived by SAPS members in the context of the Vhembe District (South Africa) in assisting them to deal with the effects of their operational work. MOTIVATION FOR THE STUDY: There is still a call in social research to focus on the influence of different functions and sources of social support. RESEARCH DESIGN, APPROACH AND METHOD: A descriptive phenomenological research design was used, and 20 SAPS participants were selected through purposive sampling. Unstructured, face-to-face interviews, field notes, telephone follow-ups and diaries were used to collect data which was subsequently analysed through phenomenological explication. MAIN FINDINGS: The results show that social support is not a linear process but is multifaceted, depending on specific operational settings. Furthermore, the social support network system identified is informed by the values of communal living in the Vhembe District as well as in the operational context in which the SAPS members work. PRACTICAL/MANAGERIAL IMPLICATIONS: The SAPS should help initiate and involve, during the debriefing of operational members, types and functions of social support that are dependent on organisational and community contexts. CONTRIBUTION/VALUE-ADD: This study makes a meaningful contribution to understanding that social support in the SAPS operational context is different from other contexts.