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VAN TONDER, ESTELLE [Author]
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van Tonder, Estelle and Petzer, Daniel
Promoting customer advocacy in the ride-hailing sector: A generational cohort perspective
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S. Afr. j. econ. manag. sci.
, 2023, vol.26, no.1, p.1-14. ISSN 2222-3436
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van Tonder, Estelle and de Beer, Leon T.
New perspectives on the role of customer satisfaction and commitment in promoting customer citizenship behaviours
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S. Afr. j. econ. manag. sci.
, 2018, vol.21, no.1, p.1-11. ISSN 2222-3436
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van Tonder, Estelle and Ehlers, Lené
Factors threatening the survival of independent financial advisers in their organisational life cycle
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an exploratory study
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S. Afr. j. econ. manag. sci. (Online)
, 2011, vol.14, no.2, p.155-169. ISSN 2222-3436
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van Tonder, Estelle and Roberts-Lombard, Mornay
Customer loyalty guidelines for independent financial advisers in South Africa
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Acta Commer.
, 2016, vol.16, no.1, p.1-10. ISSN 1684-1999
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