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Makanyeza, Charles and du Toit, Francois
Consumer ethnocentrism in developing countries: Application of a model in Zimbabwe
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Acta Commer.
, 2017, vol.17, no.1, p.1-9. ISSN 1684-1999
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Makanyeza, Charles and Mumiriki, Darlington
Are all customers really the same? Comparing service quality and satisfaction between residential and business telecommunications customers
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Acta Commer.
, 2016, vol.16, no.1, p.1-10. ISSN 1684-1999
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