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 Makanyeza, Charles and du Toit, Francois Consumer ethnocentrism in developing countries: Application of a model in Zimbabwe. Acta Commer., 2017, vol.17, no.1, p.1-9. ISSN 1684-1999
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 Makanyeza, Charles and Mumiriki, Darlington Are all customers really the same? Comparing service quality and satisfaction between residential and business telecommunications customers. Acta Commer., 2016, vol.16, no.1, p.1-10. ISSN 1684-1999
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