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Govender, Patsy and Parumasur, Sanjana B. Evaluating the roles and competencies that are critical considerations for management development. SA j. ind. Psychol., 2010, vol.36, no.1, p.1-11. ISSN 2071-0763

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Parumasur, Sanjana B. and Govender, Patsy Managerial competencies as critical ingredients for a total quality management initiative: perceptions of managers in a KwaZulu-Natal public sector division. SA j. ind. Psychol., 2009, vol.35, no.1, p.153-164. ISSN 2071-0763

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